Custom Automated Customer Support Tools & Scalable Digital Solutions

Custom Automated Customer Support Tools & Scalable Digital Solutions

Welcome to Associative, a software development firm headquartered in Pune, Maharashtra, India. Established on February 1, 2021, we are a team of dedicated innovators, problem-solvers, and IT professionals passionate about transforming visionary ideas into scalable digital realities.

Whether you need advanced automated customer support tools or full-cycle product development, our mission is to guide your business through the complexities of the digital landscape. We create comprehensive solutions that drive growth, efficiency, and market leadership, built on a foundation of open communication, honesty, and a client-centric approach.

Next-Generation Automated Customer Support Tools

We unlock the power of data and intelligent systems to help you serve your customers better, 24/7. Our expertise in Artificial Intelligence, Machine Learning, and Enterprise software allows us to build robust automated support ecosystems.

  • Generative AI & LLMs: We specialize in Large Language Models using frameworks like LangChain, Ollama, and Keras to build highly responsive, context-aware chatbots and content generation tools.
  • CRM & ERP Integrations: We customize top-tier platforms like Salesforce, Microsoft Dynamics 365, Odoo, and ERPNext to centralize your customer data and streamline support ticketing.
  • NexusReal - Intelligence Fused Reality: At the forefront of our R&D, our flagship project bridges digital intelligence and physical reality. We can develop interactive AI Avatars with lip-syncing and real-time communication via LLMs—the ultimate future of automated customer support.

Strategic Partnerships & Trust

We operate with unyielding transparency and regulatory compliance. Associative is formally registered with the Registrar of Firms (ROF), Pune. We are proud to hold official accreditations that validate our technical expertise:

  • Adobe Bronze Solution Partner
  • Official Reseller Partner of Strapi

Comprehensive Service Portfolio

Beyond automated customer support tools, Associative offers a one-stop-shop for businesses seeking to innovate across a vast spectrum of domains:

  • Web Development & CMS Solutions: High-performance web apps and portals. Front-end (React, Angular, Vue.js, WebAssembly) and Back-end (Node.js, Python, PHP, Ruby, Java). We also master Headless CMS (Strapi, Contentful) and E-commerce (Magento, Shopify).
  • Mobile Application Development: Native (Android/iOS), Cross-Platform (Flutter, React Native), and PWAs.
  • Blockchain & Web3 Development: Smart contracts (Solidity, Vyper), EVM-chains, DeFi, and NFT marketplaces.
  • Game Development, AR & VR: Immersive worlds using Unreal Engine 5, Unity, and AR/VR development for Apple Vision Pro and Meta Quest.
  • Specialized Enterprise Solutions: High-frequency trading platforms, algorithmic trading bots, and IoT solutions.
  • Digital Marketing: SEO, PPC, and advanced marketing automation to ensure your product reaches its market potential.

Technology Stack

Our team utilizes a massive landscape of technologies to ensure the right tool is used for every job:

  • Languages: JavaScript, TypeScript, Python, Java, C++, C, Go, Rust, Swift, Kotlin, Dart, PHP, Ruby, Solidity, R, C#, and more.
  • Cloud & DevOps: Expert management of AWS, Google Cloud, and Azure using Docker, Kubernetes, Terraform, and Jenkins.
  • Databases: Proficiency in SQL (PostgreSQL, Oracle, MySQL) and NoSQL (MongoDB, Redis, DynamoDB).

Operational Excellence & Client Confidentiality

Our work structure is designed to eliminate inefficiencies, protect your intellectual property, and ensure total transparency.

  • 100% Ownership & Confidentiality: We operate under strict NDAs. We maintain no public portfolio to protect your IP. Upon completion and final payment, you retain full ownership of the source code.
  • Transparent Billing: Invoices are submitted daily, weekly, or on a milestone basis. We operate strictly on a time-and-materials basis, ensuring you only pay for the work performed.
  • Flexible Engagement: We operate Monday through Saturday, offering variable engagement models from 3 to 9 hours per day based on your project needs.
  • Service Model: We are a project-based firm. Developers work securely from our offices, providing general time estimates rather than fixed-bid contracts to accommodate the dynamic nature of custom software.
  • Post-Launch Support: Every project includes a 7-day complimentary post-launch support period. Payments are easily accepted via RTGS, NEFT, IMPS, and UPI.

Contact Information

We look forward to bringing your vision to life.

Associative Address: Khandve Complex, Yojana Nagar, Lohegaon - Wagholi Road, Lohegaon, Pune, Maharashtra, India – 411047 Phone/WhatsApp: +91 9028850524 Email: info@associative.in Website:https://associative.inOffice Hours: 10:00 AM to 8:00 PM

Your Partner in Digital Innovation Associative - India
Associative, a premier software development firm in Pune, specializes in AI chatbots, web apps, and enterprise solutions
Empower Your Business with Custom IT Solutions & Automated Customer Support Tools Associative
Discover Associative, a Pune-based IT firm specializing in custom automated customer support tools, AI/ML solutions, and comprehensive enterprise software development.